I am writing to express my sincere gratitude for the exceptional service provided by your team in repairing our fountain machine today. Their professionalism, expertise, and dedication were truly commendable, and we are so grateful you sent them to our site. We are convinced that any other technician would have seen this job as too big and would have left us waiting longer for our machine to be up and running.
The fountain machine is vital to our snack bar and their quick and efficient troubleshooting resolved the issue, allowing us to resume normal operations without any further disruption. Their attention to detail ensured that the repairs were completed to the highest standard and we would like to kindly request that they would be our technicians from here on out, when possible and as needed.
I was impressed by their high standard and quality of work. They ended up at our job by chance because the original technician needed a helping hand to lift the machine, but ended up finishing the job up better than we could’ve asked for.
Please convey our appreciation to the entire team for their outstanding efforts in resolving this matter promptly and effectively. Their professionalism and commitment to customer satisfaction have not gone unnoticed, and I will not hesitate to recommend your services to others in need of fountain machine maintenance or repair.
Once again, thank you for your exceptional service and for exceeding our expectations. We thank you kindly.
Best regards
Angelica Gamboa and the NTGSL team
North Torrance Girls Softball League
